Refund and Returns Policy

Refund/Cancellation Policy

1. Order Cancellations:

Orders can be canceled within 24 hours of purchase. To cancel, please contact our customer support team with your order details. If the order has already been processed or shipped, cancellations will not be accepted, and you will need to follow our return process.

2. Refunds:

If you are not satisfied with your purchase, you can request a refund within 14 days of receiving the product. The item must be in its original condition, unworn, unwashed, and with all tags attached.
Refunds will be processed within 5-7 working days once we receive and inspect the returned product. The refund amount will be credited to your original payment method.
Please note that shipping fees are non-refundable unless the return is due to a mistake on our part (e.g., wrong item or damaged product).

3. Return Shipping:

Customers are responsible for return shipping costs unless the product received was incorrect or damaged. In such cases, we will cover the shipping costs.

4. Non-Refundable Items:

Certain items are non-refundable, including but not limited to final sale items, undergarments, and gift cards. Please refer to the product page for specific details.
Pricing Policy
All prices listed on ganeshmasalewale.com are in [Rupees] and inclusive of all applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice. However, the price you pay for a product will be the price advertised on the website at the time of purchase.
Shipping Policy

1. Shipping Methods:

We offer various shipping options at checkout, including standard and expedited services. Shipping costs will be calculated based on your location and the chosen shipping method.

2. Shipping Timeline:

Standard Shipping: 5-10 working days
Expedited Shipping: 2-5 working days
Please note that shipping times may vary depending on your location and external factors beyond our control, such as carrier delays.

3. Order Processing:

Orders are typically processed within 1-2 working days after payment is confirmed. You will receive a confirmation email with tracking information once your order has been shipped.

4. International Shipping:

We offer international shipping to select countries. Additional customs fees, duties, and taxes may apply depending on your country’s regulations, which are the customer’s responsibility. insurance. We don’t guarantee that we will receive your returned item.

Need help?
Contact us at { ganeshmasale@rediffmail.com} for questions related to refunds and returns.