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Shipping Police

  1. Shipping Policy

Order Processing Time:
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Expected Sunday all have our working days and Our delivery time it will be (9.00AM to 6.00PM). We offer the following shipping options:
Standard Shipping: Delivery within 5-7 business days. Express Shipping: Delivery within 2-3 business days. Overnight Shipping: Delivery within 1 business day.
Please note that delivery delays can occasionally occur due to unforeseen circumstances.
Shipping Destinations:
For international shipping requests, please contact us at  ganeshmasale@rediffmail.com for further assistance.
Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes:
garments.trueonesolutions.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages:
ganeshmasalwale.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

  1. Refund/Cancellation Policy

Order Cancellation:
You can cancel your order within 24 hours of placing it. Please contact our customer support team at  ganeshmasale@rediffmail.com as soon as possible to cancel your order. Once the order has been shipped, it cannot be canceled.
Return Policy:
We offer a 30-day return policy. If you are not completely satisfied with your purchase, you may return it within 30 days from the date of delivery for a full refund. The item must be unused, in its original packaging, and in the same condition that you received it. To initiate a return, please contact our customer service at  ganeshmasale@rediffmail.com.
Refunds:
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
Non-Returnable Items:
Certain products, such as undergarments, custom-made items, or sale items, are non-returnable. Please refer to the product description for more details.

  1. Pricing Policy

Product Pricing:
All prices on garments.trueonesolutions.com are listed in [currency] and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. Price changes will not affect orders that have already been placed.
Discounts and Promotions:
From time to time, we may offer discounts or promotions on certain products. These will be clearly indicated on the product page and at checkout. Discounts and promotions cannot be combined unless stated otherwise.
Price Adjustments:
If a product you have purchased is reduced in price within 7 days of your order, we will be happy to offer you a one-time price adjustment. Please contact our customer service team with your order details to request this adjustment.

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